Refund Policy for Axer Strategies
Effective Date: 1/1/20204
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1. Scope of Refund Policy
This Refund Policy applies to all digital marketing products and resources available for purchase on the Axer Strategies website, including but not limited to PDFs, videos, and downloadable resources.
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2. Digital Product Nature
All products sold on the Axer Strategies website are digital and downloadable. They are deemed “used” after downloading or opening. This provides the customer with immediate access and the ability to use the product upon purchase.
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3. No Refund on Digital Products
Due to the digital nature of our products and the immediacy of access, we do not offer refunds or exchanges once a product is purchased and accessed. We encourage our customers to read the descriptions and previews available thoroughly before purchase to ensure it meets your needs.
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4. Exceptional Circumstances
If you encounter technical issues downloading or accessing a product, or if you receive a defective file, please contact us immediately. We will work to resolve the issue promptly. If we are unable to provide a functional digital product, a refund may be granted at our discretion.
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5. Refund Requests
To request a refund under exceptional circumstances, please contact us within seven days of your purchase. Provide your order number and a detailed explanation of the issue encountered. All refund requests will be evaluated on a case-by-case basis.
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6. Refund Processing
If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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7. Changes to the Refund Policy
Axer Strategies reserves the right to modify this refund policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after any changes indicates your acceptance of our revised policy.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Mailing Address:
Axer Strategies
3838 Oak Lawn Avenue #1000
Dallas, Texas 75219
Telephone: 469-447-8858
Email: info@axerstrategies.com
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